Privacy Policy

We collect personal information only when you voluntarily provide it — for example, when you fill out our donation form or contact us.

Information collected during donation:

• Full name
• Email address
• Mobile / phone number
• Residential or billing address
• PAN (Permanent Account Number) — required by Indian law for issuing 80G tax exemption receipts on donations above ₹2,000
• Donation amount and frequency (one-time or recurring)

Information collected automatically:

• IP address and approximate location
• Browser type and device information
• Pages visited and time spent on site
• Referral source (how you arrived at our site)

We do not collect sensitive financial information such as full card numbers, CVV, or bank account credentials. This data is handled exclusively by Razorpay's PCI-DSS-compliant infrastructure.

We use the information we collect to:

• Process your donation securely via Razorpay
• Issue official 80G donation receipts as required under the Income Tax Act, 1961
• Send you a donation confirmation and transaction receipt by email
• Respond to your queries or support requests
• Communicate updates about our programs, events, and impact — only if you have opted in
• Maintain accurate financial and audit records as mandated by law
• Prevent fraud and ensure the security of our platform
• Comply with applicable Indian laws and regulatory requirements

We will never use your personal data for unsolicited commercial marketing or sell it to third-party advertisers.

All online donations are processed through Razorpay Software Private Limited, a Reserve Bank of India (RBI) regulated payment aggregator certified to PCI-DSS Level 1 standards.

• When you click Donate, you are directed to Razorpay's secure checkout environment
• Your payment details (card number, UPI ID, net-banking credentials) are entered directly into Razorpay's encrypted interface — Sindhu Youth Circle does not see or store this information at any point
• Razorpay may collect and process your data per their own Privacy Policy, available at razorpay.com/privacy
• Razorpay supports UPI, credit/debit cards, net banking, wallets, and EMI
• All transactions are protected by 256-bit SSL/TLS encryption

By donating, you also agree to Razorpay's Terms of Service and Privacy Policy. Sindhu Youth Circle is not responsible for the data practices of Razorpay beyond what is outlined in our agreement with them.

We do not sell, rent, or trade your personal information. We share your data only in the following limited circumstances:

• Razorpay: to process your donation payment securely
• Our auditors and chartered accountants: for mandatory financial audits and trust compliance
• Government authorities: if required to comply with applicable law, court order, or legal process under Indian jurisdiction
• Our internal trustees and designated staff: only those who need access to process your donation or respond to your query

All third parties with whom we share data are required to handle it in accordance with applicable data protection standards.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction:

• All data transmitted between your browser and our servers is encrypted via HTTPS (TLS 1.2+)
• Payment data is handled exclusively within Razorpay's PCI-DSS Level 1 certified environment
• Access to donor records is restricted to authorized personnel only
• We conduct periodic reviews of our data storage and security practices

While we strive to protect your data, no internet-based system can guarantee absolute security. We encourage you to use strong, unique passwords and to report any security concerns to us immediately.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including:

• Donation records and 80G receipts: minimum 7 years, as required by Indian income tax and trust accounting regulations
• Communication records (emails, queries): up to 3 years from the date of last interaction
• Website analytics data: up to 26 months in anonymized form

After the applicable retention period, your data is securely deleted or anonymized.

Our website uses cookies and similar technologies to improve your browsing experience and analyze site usage.

Types of cookies we use:

• Essential cookies: required for the website to function correctly (e.g., session management)
• Analytics cookies: help us understand how visitors interact with the site (e.g., Google Analytics in anonymized mode)
• Preference cookies: remember your language or display preferences

You can control or disable cookies through your browser settings at any time. Disabling essential cookies may affect website functionality. We do not use advertising or cross-site tracking cookies.

As a data subject, you have the following rights regarding your personal information held by us:

• Access: request a copy of the personal data we hold about you
• Correction: request correction of inaccurate or incomplete information
• Deletion: request deletion of your data, subject to our legal retention obligations
• Objection: object to the processing of your data for certain purposes such as marketing communications
• Withdrawal of consent: where processing is based on your consent, you may withdraw it at any time

To exercise any of these rights, please contact us at info@sindhuyouthcircle.com. We will respond within 30 days. Please note that certain retention obligations under Indian law (such as 80G records) may limit our ability to delete data on request.

Our donation platform is not directed at persons under the age of 18. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe your child has submitted personal information through our website, please contact us immediately and we will delete that information promptly.

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or applicable law. When we make material changes, we will update the "Effective Date" at the top of this page. We encourage you to review this policy periodically. Continued use of our website or donation platform after any update constitutes your acceptance of the revised policy.

For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

This Privacy Policy is governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Ulhasnagar, Maharashtra.